Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
74 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
"A stylish holiday in the sun"The story of AruChic begins with founder Claire’s love for nature and fashion. As a designer, Claire has always wanted to create clothing that showcases her natural beauty while also reflecting her personal fashion sense. Thus, AruChic was born, a brand focusing on sunshine, leisure and fashion.Every piece from AruChic is carefully designed to capture the glow and energy of summer. Our designs are inspired by summer beaches, lush forests and warm sunshine. We hope that every woman who wears AruChic can feel the warmth and joy of summer and show off her style with confidence.Our brand is not just clothing, but an attitude towards life. AruChic encourages every woman to find her own moment of sunshine in her busy life and enjoy the relaxation and happiness of vacation. Let AruChic accompany you through this summer and become your essential resort-style clothing.
Aruchic (aruchic.com) has 74 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 62 reviews with 1 star · Clear filters
Avoid this company, they will blame you that you place the wrong order Ordered Medium for my spouse and sent 2xl and they have the nerve to blame me that 2xl is what I ordered, then offer me 20% refund. They will send you sizes they can not sell. Beware. To this date they have not communicated again. Good Luck.. Common practice amongst these people.
By MARCOS M.
It took more than a month for my order to arrive. When it finally it arrived, only one of the two dresses I ordered was in the package. After contacting customer service about the missing dress, I still haven’t heard back 2 weeks later. The dress that did arrive looked nothing like the dress on the website (different colour pattern, different fabric). I also haven‘t received a reply as to where/how I can return this dress.
By Anna
Don't buy the black or pink tropical dress, it's a scam, there was only sequins around the neck, the fabric is heavy, not flowy as shown by model, very disappointed! The dress has been badly copied from another designer who sells them in silk
By Jo
The black tropical dress isn’t the same as shown on instagram. The fabric is way too thick to wear as suggested.The model wears it like it’s a chiffon .. definitely can’t wear it as suggested!!!!! & none of the seams match up, the sequins on shoulder don’t match up & are poorly sewn. For $106.. it’s worth $20 at best.
By Paula P.
The dress i received had little of the embellishments that was advertised on facebook. The material looks much heavier and i think this company is advertising fake products. Very disapointed
By Lisa N.
It took 3 weeks from the time I placed the order to the time I received it. The dress looked nothing like the product shown in the ad. Finding the return/refund was difficult. And when I took the steps required a return was initially denied. Finally I received a return address. I sent this back on 29 October. It is now 9 December and still nothing. Poor customer service. Poor product (misleading advertising) More poor customer services with the returns process. Essentially Aruchic is a SCAM company. UPDATE: Aruchic posted a response to my review on 30 December. 4 weeks later and I have still not received a refund from them. Their refund policy is non-existent. As is the quality of their product and customer service. Avoid purchasing from this company.
By Kristen M.
Response from Aruchic· Dec 29, 2024
Dear Kristen M, First of all, I am very sorry that your shopping experience did not meet your expectations, especially the difficulties caused by the delivery, product quality and return process. I completely understand your disappointment and I am deeply sorry for everything. Regarding your return, I am processing it as soon as possible and following up with our team to ensure that your refund is completed as soon as possible. Please rest assured that we will expedite the process and ensure that there will be no further delays. To compensate for your inconvenience, we would like to provide you with: Immediate processing of your return refund. If you are willing to purchase again, we can provide [discounts, coupons, etc.]. Thanks again for your feedback, we will take steps to improve our service. If you have any questions or need further assistance, please feel free to contact me. Thank you for your patience and understanding, and I look forward to serving you again. Best wishes, Aruchic Customer Team
This company is an absolute rip off they say they want to resolve your refund but they don’t care they have your money! You should be entitled to a refund! Kaftan is not like the picture horrible material and the print doesn’t look the same cheap and nasty ! Don’t do it
By Pina
Horrible quality, not like the pictures, the zipper was damaged and the bow was not in the middle where it is supposed to be according with the picture. The return policy sucks! They said they’ll refund 20%, because otherwise I have to send it back to China, and that will cost almost the same than the dress. But the refund will not cover the changes that have to be made… anyways, the fabric is poor quality too…
By Luisa H.
