Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
ArtToFrames (arttoframe.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 443 reviews with 5 stars · Clear filters
The two frames I received today are beautiful. My puzzles fit perfectly! These are quality frames.
By Brenda J Q.
Response from ArtToFrames· Oct 11, 2026
Brenda, we’re glad both frames arrived beautifully and that your puzzles fit perfectly. It’s great to hear you’re happy with the quality.
Beautiful frame. Very well made.
By Sharon L.
Response from ArtToFrames· Oct 11, 2026
Sharon, we’re glad you’re happy with the frame and its construction. Thanks for sharing your experience with us.
I had a question and customer service was very helpful. the frame is fine, and I’m happy with it! the issue that customer service helped me with had to do with depth of tabs in the back of the frame. I think it would be great if that choice could be one of the choices when ordering the frame instead of put in the comments after the frame is ordered. Just a thought. I will definitely order from you when I next need a frame. thank you!
By anonymous.
Response from ArtToFrames· Oct 11, 2026
We’re glad our customer service team was able to help with the tab-depth question and that you’re happy with the frame. We also appreciate your suggestion about making that depth option available directly during ordering instead of requiring a note afterward.
The double matted frame looks great and fits perfectly. It amazed me how fast the turnaround was from ordering to shipping. In a little over a week after placing my order, I received it.
By D. M.
Response from ArtToFrames· Oct 11, 2026
We’re glad the double-matted frame looks great, fits perfectly, and arrived so quickly. Thanks for sharing your experience with us.
When my beautiful frame arrived with the glass broken, I reached out to ATF and informed them, along with photos. In return, they responded promptly, and sent a new pane of glass, at no charge, which arrived in only 4 days. The new pane arrived packaged very securely, ensuring a safe arrival. It is now united with my beautiful frame. The prompt response, along with a desire to fix the problem was the kind of customer service you would hope to receive. I have ordered from them twice, and I am very happy with both purchases. I would highly recommend them for any of your framing needs!
By corvid
Response from ArtToFrames· Oct 11, 2026
We’re sorry the original glass arrived broken, but we’re glad our team responded promptly and that the replacement pane reached you safely just a few days later. We really appreciate your continued business and your recommendation.
I had 2 custom frames made and they are great. Quality at a reasonable price. Week definitely be doing business with them in there future!
By Paul
Response from ArtToFrames· Oct 5, 2026
Paul, we’re glad both custom frames turned out great and that you were happy with the quality and value. We really appreciate knowing you’ll choose us again for future framing projects.
Frames are great quality at an affordable price. Arrives quickly! This is the third frame I’ve purchased
By dajfrogsaol.com
Response from ArtToFrames· Oct 5, 2026
We’re glad the quality, pricing, and quick delivery keep bringing you back. It means a lot to know this is already your third frame from us. Thanks for your continued support.
Very fair pricing and my order came very fast. Quality was great too!!
By Courtney B.
Response from ArtToFrames· Oct 5, 2026
Courtney, we’re glad your order arrived quickly and that you were happy with both the quality and the pricing. Thanks for sharing your experience with us.
