Great Customer Service
I've been using Artsadd for the last 6 years now. They have an variety of products and above average printing. The color is always vivid and excellent quality. Top tier service all around.
By Ralph David Massey J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create your own custom bags shoes and more at Artsadd. Upload your favourite artworks and create a unique product. Buy the high quality bags and shoes at Artsadd. Free shipping. Free return.
Artsadd (artsadd.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 150 reviews with 5 stars · Clear filters
I've been using Artsadd for the last 6 years now. They have an variety of products and above average printing. The color is always vivid and excellent quality. Top tier service all around.
By Ralph David Massey J.
I am happy with Artsadd. No issues. Happy with customer service. Great products and prices. Thank you
By Anna
A great POD company with very helpful and responsive customer service. Really nice products as well!
By Kaori S.
Regards to the comments about ArtsAdd, i can honestly say we have had a lovely experience with them. Some of our product inside labels wasn’t the best printed, but the products are great custom quality for the price. However the customer service especially from Tina is outstanding! & I think people should check sizing and material of the product first to save an angry review (communication is key!)
By Addy
Very satisfied with my purchase. I was a little worried when I saw the comments after buying but the shipment was very fast and the product is great!
By Jarnsaxa L.
When people expect to receive refunds on customized and personalized merchandise, you have to understand that consumers have a responsibility to read terms of service AND realize that tailored goods means no refund is warranted. That's like expecting a refund after you take something home and stitch your initials on it. I have experienced EXCELLENT customer service (same day or next day replies, transparency, and helpful suggestions. Shipping is not bad considering its worldwide standard/flat rate and tracking is always realistic. I think most people's expectations are insatiable nowadays. Life is what you make it. I recommend businesses order samples to test quality and preferences prior to selling on their websites to avoid having to post negative reviews.
By Samoya E.