ArtfireReviews of artfire.com

They took my money shame on them.

Purchased a pet stroller and see they charged me but cannot get any reply from merchant to provide shipping information!

I was defrauded by a merchant listing on ArtFire. I informed the site and they told me that they have no control over illegal actions on their site. WHAT?! Don't use this site!

Absolutely never ever order any thing from this company. Its not a real website . Its a scam and you will scammed out of your money .please report and post on all social media sites so people will be notified.run run run. As fast as you can. 😵😵😵😵😵😵😵

I set up an ArtFire account in 2016. I never sold anything and eventually forgot about the account. Fast forward to July 2021 when I received an email saying Artfire was going to start charging for all artist accounts, not just taking a percentage. I tried to log in to formally close my account. I tried several of my email addresses, personal and business, starting with the one Artfire had sent the message through, and could not find an account for any of them. I closed the window and promptly forgot about it thinking my dormant account had been purged. So, imagine my surprise this morning when I found a charge for $4.99 debited from my PayPal account to ArtFire. And, how somehow, some way, I was able to type in my email address and log into an account using the password recovery link. The exact same email that last month no longer had an account associated with it. According to PayPal I have an active payment agreement with ArtFire therefore they can keep the funds. Never mind that this is the very first payment I've ever made to ArtFire. If this was an amount I couldn't afford to lose I would be much more upset. Instead, it simply reinforces the unethical theme here and everywhere else on the internet in the way ArtFire does business.

Let me add my voice to the chorus of Bad Reviews on Trust pilot. This site has no place I can find for the buyer to go to Artfire if they did not receive what they ordered. This is a scam and I hope they go out of business. I wish I would have gone to Trustpilot before I purchase the item I never got. I hope I can get my money back from PayPal.

I believe that everyone should stay away from this site and all sellers. I try to buy an item and thankfully I used my PayPal and not an actual credit card. I bought an item and got an e-mail verifying the purchase. waited until about a week and still never received the shipping confirmation email and try reaching out, 3 emails later nothing. contacted customer service and got nothing to help me move forward other than them telling me to reach out to my payment provider to get a refund. I asked for another email from the seller, but they told me that they wouldn't be able to do that because it's to protect the privacy of the client. About a month goes by and it was just this back and forth with customer service (All emails BTW their phone number doesn't work, Should've been the final red flag but anyways.) and I was beyond done. Within 24 hours I got more info from PayPal from business name, name, email, and phone number, and tracking, nothing that Artfire would give out. PLEASE STAY AWAY AND FOR THE LOVE OF YOUR MONEY IF YOU DON'T STAY AWAY USE A SECURE PAYMENT METHOD IF YOU DECIDE TO BUY SOMETHING OFF OF THAT SITE.

Paid for an item that was never received! I was provided a tracking number that show clearly that there were issues with package and that the item had been returned to sender. I produced all of this information to the seller and was told that I was trying to "deceive" them. Then the cut off communication. STAY AWAY