The technician was professional and…
The technician was professional and knowledgeable.
By Mark B.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 39 reviews with 4 stars · Clear filters
The technician was professional and knowledgeable.
By Mark B.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
Great repair service
By Todd E.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
Technician did a good job and was very professional and nice.
By PEGGY/RICKY
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
Some confusion on the scheduling (requiring a rescheduling), but the service was excellent, as has usually been the case.
By Doug P.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business.
I had a AC unit put in last year. I was charged about 5000 more than 3 other AC companies would have charged me. But I believe in ARS so I was going with them and no one going to change my mind But now they had to replace a hose. Was it really needed. Well again I believe them at another cost to me I will always choose ARS even if people say I am stupid But I need to get this new issue fixed so I don’t have this heavy heart Thanks
By Theresa G.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business. If you are still in need of any follow-up service from our management team, please let us know and we can connect you.
charge to much for the job I think should be part of the job of the checking the ac unit.
By barb
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business. If you are still in need of any follow-up service from our management team, please let us know and we can connect you.
Wrong AC unit delivered, technician returned the unit and quickly acquired the correct AC unit. AC unit, gas furnace and hot water heater all installed in one day. Awesome
By Thomas L.
Response from ARS/Rescue Rooter· Jul 8, 2026
Thank you for your review! We appreciate your business. If you are still in need of any follow-up service from our management team, please let us know and we can connect you.