Simple and easy
Simple, clear process. Support was great as well. Love the process and recommend them
By RM
Response from Arch· Sep 18, 2026
Thanks for this! Glad it was simple, clear, and well supported. Appreciate the recommendation!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
356 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arch offers world-class financial products for holders of cryptocurrencies under a single destination, leading with its flagship crypto backed loans, the most secure, flexible and seamless on the market.
Arch (archlending.com) has 356 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 341 reviews with 5 stars · Clear filters
Simple, clear process. Support was great as well. Love the process and recommend them
By RM
Response from Arch· Sep 18, 2026
Thanks for this! Glad it was simple, clear, and well supported. Appreciate the recommendation!
Easy platform to use and fast process for lending using crypto as collateral
By Nayeli F.
Response from Arch· Sep 18, 2026
This means a lot, thank you. Keeping things easy and fast is what we aim for every time, so it's great to hear that came through for you.
I have made several loans with Arch. The automated website makes the transaction fast and easy to execute. Choose the type of loan, post collateral, and get your money deposited into your account in hours. I have used other crypto loan companies, but Arch is the best!
By Choo C.
Response from Arch· Sep 18, 2026
Thank you for this, and for coming back to us again and again. Glad the process stays fast and simple every time. Means a lot that Arch stands out for you.
Be careful what you asked for you might get it! Thank you Arch lending .
By Ben
Response from Arch· Sep 15, 2026
Thank you, Ben.
I found arch lending to be a good company overall, the lending platform has a good user experience and the AI help is very good. The customer support is excellent in general and I've had very good support from people if AI wasn't enough. The collateral payback process is pretty smooth so far - I'm closing out a loan and there's a delay after you request collateral to be returned. The one negative I have found so far is that the collateral repayment will require a test transaction for amounts over a certain threshold. This requires bitcoin to be sent to the same address on the receiving wallet twice, in violation of best practices - it's best practice to NOT reuse a receive address. There is an easy way to opt out of the test transaction if it's below that threshold and if not, there's another way with a personal verification process.
By Joel R.
Response from Arch· Sep 12, 2026
Thanks for this detailed feedback! Glad the experience has been smooth overall, and we're taking your feedback seriously. We'll make sure it gets to the right team to review.
It is so nice working with Archlending. Their customer service is outstanding. Their interest rates are good and it is good to see my collateral in a segregated account, where it it held securely.
By Patrick M.
Response from Arch· Sep 11, 2026
Thank you for this. Glad the customer service has been outstanding for you. Appreciate you sharing this.
Very easy to understand and navigate. Great service. The only thing i don't like is very high interest rates. I hope they come down significally. Other platforms like uphold are charging half as much on interest.
By Leonardo M.
Response from Arch· Sep 8, 2026
Thank you for this. Glad the process felt easy to follow and the service came through for you. Appreciate you taking the time to share this.
Very efficient in verifying borrower identities and business entities. Understanding the loan and thresholds for L2V was very clear. Funding happened 1 business day after I transferred the collateral. I highly recommend Arch Lending.
By RF
Response from Arch· Sep 4, 2026
This means a lot, thank you. We know business owners need clarity as much as speed, so it's great to hear that both came through. Thanks for trusting us with this.