Fun products, fast delivery!
ArcataPet.com had a hard-to-find product (hand-knit cat toys) at a great price! Check-out was easy, and the items were delivered very quickly in great condition. I will definitely shop here again!
By Ellen R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
529 reviews
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ArcataPet.com (arcatapet.com) has 529 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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ArcataPet.com had a hard-to-find product (hand-knit cat toys) at a great price! Check-out was easy, and the items were delivered very quickly in great condition. I will definitely shop here again!
By Ellen R.
I'd searched high and low, both locally and on-line, for a simple item you can hold between two fingers, and I was having two kinds of luck finding this item, 'slim' and 'none' !! .... that is until I found a reference to ArcataPet, on Amazon!!! ..... They not only HAD the items I needed, they had them available in a wide variety of colors, and in convenient numbers to purchase, from ONE on up !! .... and based on the great information they listed about the item, I was able to order the correct size, with confidence, which had been a major concern. ArcataPet's price for this item was very reasonable, and the style is a much safer design than I'd had years ago, and much easier to apply. Correspondence about my order was almost instantaneous, and shipping followed immediately, arriving safely in two days!!. I can now put colorful, numbered Identification bands, that fit properly on the legs of my two dozen gorgeous Peahens and Peacocks !! All I have to do now ... is manage to catch them!!!! Will certainly turn to ArcataPet for my other 'animal' product needs.
By Bonnie M.
I recently placed an online order for two Repti Nocturnal Heat Lamps for our Russian tortoise's terrarium. Navigating the website was easy, and placing the order was straightforward. I received a timely email confirmation, and the lamps were in my P.O. box two days later. Arcata Pet is a professional company with very good customer service and reasonably competitive prices. I'd order again.
By David S.
I always hesitate when it comes to shopping on line. Everything seemed legit. I went a head and shortly after i hit the submit key, i received a personalized email stating that my order was received and was being processed. Wow. excellent customer service and communication. I received my order a few days later. Thanks. I would definitely recommend your company. Sherry B. Stittsville, ON Canada
By Sherry B.
Wanted biodegradable poop bags and this way I get them delivered and support a local business. Remember id /spay/neuter your pet family
By Leila R.
My vet recommended FORBID to stop my dog from eating her own poop! I know gross but that's what some small breeds do and I'm so glad that ArcataPet.com sells this product! She has stopped since I purchased this product!! Thanks Again!!
By Lisa Janell R.
Been buying from ArcataPet for years and they have always delivered great products quickly. My cats love the Hemp catnip toy and the Bonita flakes.
By SiobanAine
quick .....reachable on phone ........ courteous ..... knowlegable ...... & they carry feeding cups I can't find ANYWHERE !!!!! ...... will recommend to EVERYBODY !!!!!
By Robbie K.