great
I ordered toys and other things for my dog and everything was great
By Gary
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
529 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Supplies online with same-day order processing and shipping. Shop for supplies for dogs, cats, birds, fish, small animals and other pets. Compare our pet supply prices.
ArcataPet.com (arcatapet.com) has 529 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 12 reviews with 4 stars · Clear filters
I ordered toys and other things for my dog and everything was great
By Gary
Very satisfied with the purchase but didn't receive 5 stars due to lack of follow up communication after initial order confirmation. Only a order confirmation, and that's it. They actually have fine print to state that is all they email. Post purchase communication could be a little enhanced. Otherwise a fluid transaction.
By Alexander Christian C.
Good product selection, great customer service, clunky web site that's not that easy to navigate. Love the honest shipping information. My go-to pet stuff store.
By Alana
Purchased a comfy collar for a Saint Bernard and it is really a life saver for my dog, me and the house. Would have like it arrived earlier but I recognize this may have been a delay in customs service. Will use arcatapet.com services again. Thanks!
By Sandra M.