Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
694 reviews
AquaTruSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
AquaTru (aquatru.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 483 reviews with 5 stars · Clear filters
I LOVE our Aquatru Carafe Smart. It brings me so mich joy to know we have a trusted system giving us good, clean water
By Stephenie L.
Response from AquaTru· Oct 23, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Thank you! Great service
By Ana C.
Response from AquaTru· Oct 23, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
got the classic countertop filter about a month ago and the water tastes way better, refilling the tank takes no time at all
By Aimee J.
Response from AquaTru· Oct 23, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
The shipping speed and the ease of use are only outdone by the quality of the water.
By Steven C.
Response from AquaTru· Oct 23, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
AquaTru has completely replaced our need for single-use plastic bottles. The water tastes better than any bottled brand we used to buy, and the purifier runs quickly and quietly. The build quality is top-notch. I love having pure, purified water right on my countertop. 5 stars all the way!
By Francis John T.
Response from AquaTru· Oct 23, 2026
Hello, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
AquaTru has been a great product that I've used for several years. My last purchase was for a descaling kit. I mistakenly ordered the wrong one and AquaTru took care of me, sending me the correct kit. Thanks!
By DARRON M.
Response from AquaTru· Oct 23, 2026
Hello Darron, Thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Jennifer E.
Better water pressure then we have ever had. Water is feeling cleaner.
By DAVID S.
Response from AquaTru· Oct 23, 2026
Hello David, Thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Jennifer E.
Great customer service people..NoAI quick shipping
By Katherine M O.
Response from AquaTru· Oct 23, 2026
Hello Katherine, Thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Jennifer E.
