Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
694 reviews
AquaTruSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
AquaTru (aquatru.com) has 694 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 483 reviews with 5 stars · Clear filters
Did great job finding a solution my set of issues.
By Andrew R.
Response from AquaTru· Oct 12, 2026
Hello Andrew, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
I have city water. Filtered through the refrigerator is much better but AquaTru makes it perfect water!
By Dezra S.
Response from AquaTru· Oct 12, 2026
Hello Dezra, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
This product is fantastic. The water is delicious! The process is simple. The quality of the machine itself is superior.
By Phil H.
Response from AquaTru· Oct 12, 2026
Hello Phil, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Love the look of the machine, love, love, love the taste of the water! Customer Service is top notch h!
By Kim S.
Response from AquaTru· Oct 12, 2026
Hello Kim, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
We LOVE your product and your customer service is excellent!
By Darlene
Response from AquaTru· Oct 12, 2026
Hello Darlene, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Excellent customer service!!! Such friendly helpful employees!!
By Karen C.
Response from AquaTru· Oct 12, 2026
Hello Karen, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Excellent product and customer service
By Cynthia P.
Response from AquaTru· Oct 12, 2026
Hello Cynthia, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
The convenience of having healthy water so fast and it tastes so good!
By Debra L.
Response from AquaTru· Oct 12, 2026
Hello Debra, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
