Apartment ListReviews of apartmentlist.com

Response from Apartment List· Feb 1, 2022

Hi Andrea, I'm sorry to hear this! If you are still having trouble deleting your account, please reach out to [email protected] and we will be more than happy to assist you. Warmly, Olivia

Response from Apartment List· Feb 3, 2022

Hi Darlene, I'm sorry we asked you to review us before you were really able to use our services. We definitely want you to have the experience of using our site (and hopefully finding a home you love) before you evaluate us. I will provide this feedback to our product team! Warmly, Olivia

Response from Apartment List· Feb 1, 2022

Hi Kyle, I'm sorry to hear this! If you are still having trouble deleting your account or unsubscribing, please reach out to [email protected] and we will be more than happy to assist you. You can also head to https://www.apartmentlist.com/profile/email_unsubscribe to update your email preferences at any time. Warmly, Olivia

Response from Apartment List· Feb 1, 2022

Hi Lottie, I'm sorry to hear this! If you are still having trouble deleting your account or unsubscribing, please reach out to [email protected] and we will be more than happy to assist you. You can also head to https://www.apartmentlist.com/profile/email_unsubscribe to update your email preferences at any time. Warmly, Olivia

Response from Apartment List· Feb 2, 2022

Hi Lillith, Thank you for your feedback. Hi Dominique, We are so sorry to hear this was your experience. While we partner directly with the majority of the properties we have listed on our platform, we do often work with their corporate offices and sometimes the in house staff is less aware of our partnership. If you believe you have encountered a listing that seems wrong, please email us at [email protected] us so we can investigate! Best, Olivia

Response from Apartment List· Feb 2, 2022

Hi Yol, We ask all of our renters to complete a quiz prior to matching them with properties so that we can provide the most thoughtful recommendations possible. We know it can be a bigger lift up front, but we believe it helps take a lot of the searching and scrolling out of the process! That said, we appreciate your feedback and I will be sure to pass it along to the team. Warmly, Olivia

Response from Apartment List· Feb 3, 2022

Hi Avery, I'm so sorry you had this experience with us last year. We never want you to feel spammed by the properties you see on our site. I will pass this feedback along to our product team to make sure any actions that will connect you with a property are clearer. Warmly, Olivia

Response from Apartment List· Feb 2, 2022

Hi Mary, I'm so sorry you had issues unsubscribing last year. If you are still having any issues at all, please feel free to email [email protected] and we will do our best to help. Warmly, Olivia