I wish I had found this site before…
I wish I had found this site before purchase . It is a nothing lotion..it goes on like oil of olay and does not fill lines what a lie .Don't waste your money!
By Stephanie W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
33 reviews
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Anua is listed under Cosmetics & Makeup.
Anua (anua.us) has 33 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 28 reviews with 1 star · Clear filters
I wish I had found this site before purchase . It is a nothing lotion..it goes on like oil of olay and does not fill lines what a lie .Don't waste your money!
By Stephanie W.
I bought this Anua product to try from Ulta Beauty which was referred to me by an associate I have used it for a week I wore no make up or anything else and notice I started getting these big bumps on my face. First started on my nose which left a scar and dark spot so when I used it again I notice I gotten more bumps above my eyebrow and around the mouth I am not happy about this it's false advertising and I recommend DO NOT USE!!!
By Carmen
Bought the item it’s gives you BLACK BREAK OUT beware !
By Sarah C.
This company is by far the biggest scam order 182$ worth of items and this was a gift given to me as a house warming gift filed police report being they delivered left in a unsecured location no delivery photo was uploaded or anything when reaching out to customer service they wanted me to wait 10 more days after waiting weeks for the products to do a investigation and it was taking them hours to respond back to email inquiries and they never answered there phone so please be aware and choose another company to shop with that makes sure you receive you items and offer them excellent courtesy customer service
By Shontevia W.
AVOID!!!! Tke money then never receive goods. Fighting to get refund so going through paypal.
By Josephine O.
I have ordered and they have taken my money no email confirmation and several emails sent and no correspondence back Would not use again as don't know how to get my money back
By Elaine P.
Never received anything, and Anua was extremely rude, refused to provide a refund or reship.
By MaryKate F.
Beware of ANUA US!! On June 16, 2025 I ordered some product on their Website and the amount of $111.90 was immediately deducted in El Segundo, CA from my Credit Card. No shipment ever arrived! On July 16, 2025 I contacted the ANUA.US website to find out what happened. They told me it had been delivered. I contacted ANUA again requesting tracking #, company name that supposedly delivered the shipment, date of delivery. No answer from ANUA. I contacted them again on July 18, 2025. Still no answer from ANUA. It seems they are not willing to hand over this information. WHY? Are they trying to cheat customers out of their money? I will never order from this company again!
By Dagmar Von D.