Angelus DirectReviews of angelusdirect.com

This review is based on probably six or seven interactions and purchases I've made from the company over the last two maybe three months. Angelus offers products that are more or less hard to find. Their existence alone makes that not the case anymore. Because of them the hobby of customizing shoes or profession even, is possible. Being a company that carries a lot of stuff that is hard to find elsewhere, they could be jerks if they wanted to be. They could charge too much if they wanted to. People would still go to their site. But they couldn't be further from those things. The huge amount of awesome product that they sell is all very affordable, like a lot less than I ever expected it to be when I was first getting into the hobby. But the people is where it's at. No matter what your question is, no matter how small, they will answer you as soon as they possibly can. And you know I'm under the impression.. I don't know this for sure.. bu the impression that pretty much everybody does a little bit of this hobby people that work there. It's not like you talk to anybody ever that doesn't know what they're talking about. Haha. Yeah they are kind of like a throwback company in the modern age. With a business that relies heavily on internet traffic and cross-country shipments. It's cool very cool. I just wish that there was one around here so I could work for them. But alas, I'm on the right coast not the left so... As long as I can get the parts and products I'll be okay. Lol

I was very impressed on how quickly I got a response on line via chat and how Gennesses quickly suggested the solution to my problem and took care of it super fast - This is my first interaction with Angelus direct and your customer support and Gennesses has made me a loyal customer going forward 5 Stars .

The help I received with finding a paint color was outstanding. I appreciate the time and effort to send me samples of the paint colors that closely match the color I need and the suggestion of how to achieve it. Excellent customer service!

Not many many companies around with super customer service , this is an exception , i contacted them about an issue on the shop app .some items that i was interested in were not visible for purchasing (cleaning products ) i contacted them and within 10 minutes that was fixed . I was able to purchase over 7 items and shipping and handling was done perfectly . Ordered on friday and by tuesday my items were delivered without hesitation. 2nd time order and the only reason i come back is because i value their products and above all their commitment to their customers to fix anything that isn't up to their standards

The customer service is what I expect. I have high expectations as I started my career in the 90's which was the "customer is always right" era. Customer satisfaction was paramount. I think this company has great products to work with and the service they provide in feedback to each and every email sent is terrific. I feel that using their products provides me the satisfaction of knowing I have a great product to provide to my clients and any issues or questions I have will be answered within 24 hrs. Without fail, each time I have sent a query they have responded quickly. I know I will not be left to fend for myself if I have any issues. I was going to a big box to get supplies. They do not have the product knowledge to be helpful. So I chose to order Angelus directly because they know their product best and would have the most information available. I thank them every time I use and order their products because they make me feel appreciated as a consumer. If you have any doubts about using their products I would encourage you to try them. Send a question and see the results for yourself. You won't be disappointed. M. - St. Louis Missouri.

The people at Angelus are so helpful and informative. I had questions about a project and needed advice. They gave me an extensive and thorough reply and even sent me multiple communications even BEFORE I purchased anything. This was the main reason I ordered from them. I had seen positive reviews about their product but you can’t buy good customer service!

I had ordered from Angelus years ago for my teen daughter who wanted to customizer her shoes. She loves the products and has continued to use them. Now, my nephew is interested and I wouldn't think of ordering from anywhere else. They are quick to respond to questions and go over and above to get orders to you quickly! Beginner or pro, this is where you want to get your supplies.

Always super helpful, They offer help with all my questions and color match needs. They have an amazing staff!!