Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
108 reviews
AncelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ANCEL.com is a professional manufacturer of automotive products, specializing in affordable, high-quality diagnostic tools including OBD2 code readers, battery testers, and jump starters. Combining industry expertise with technological innovation, ANCEL delivers intuitive, cost-effective solutions for car owners, DIYers, and professional workshops. The company helps users diagnose vehicle issues quickly and reliably, reduce operating costs, and increase productivity. ANCEL is committed to being a trusted business partner.
Ancel (ancel.com) has 108 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 72 reviews with 5 stars · Clear filters
Tool arrived on time in a box with fragile tape on it. Which I thought was good. Also noting that the entire tool setup was in a hardcase
By Jerome S.
Response from Ancel· Jul 4, 2026
Thanks for your feedback! Punctual delivery and careful packaging also are what we stand for. Have a great weekend! ANCEL Team
Great experience but haven’t had time to test! Will be testing soon
By Random S.
Response from Ancel· Jul 1, 2026
Thank you for your kind words! We're so glad to hear you've had a great experience so far. All the best, ANCEL Team
The Ancel VD700 is excellent for diagnosing VW problems. Much better than any other diagnostic tool I have as a "shade tree mechanic". I was able to identify the sensor and control unit that had gone bad and were tripping the EPC RPM limitation system. That allowed me to know which local mechanic to take it to.
By Steve
Response from Ancel· Jun 25, 2026
Excellent result! VD700 pinpoints VW issues fast, saving you time and guesswork. Thanks for the review!
I fully charged the BS200 before installation just to get the best results first start. It only took about 10 minutes to instal and secure it with the included velcro straps. Now I'm no longer worried that my car won't start.
By Troy
Response from Ancel· Jun 25, 2026
Love it! Quick install, secure fit, and no more starting worries—just the way it should be. Thanks for choosing us!
Was a great purchased fast accurate delivery, I'm very impressed with the product
By Joshua M.
Response from Ancel· Jun 24, 2026
Thank you for the fantastic review! We're especially pleased to hear that you're impressed with the product quality and that the delivery was both fast and accurate. Precision and speed are the pillars of our service, and your feedback confirms we're on the right track. We truly appreciate your trust and look forward to serving you again!
Great tool to have in the shop and great customer service to go along with it!
By Eric D.
Response from Ancel· Jun 18, 2026
Thank you so much for your kind words and for taking the time to share your experience! 😊 We're delighted to hear that the tool has been a great addition to your shop and that our customer service has met your expectations. Providing reliable products and responsive support is always our goal. We truly appreciate your support and look forward to serving you again in the future!
Hello firstly idd like to say from start to finish ive had nothing but help and support from this company// firm Oki about the product ive got the BS300 Model starter from Ancel fitting was a doddle once i worked out were it could fit in my BMW E53 X5 once fitted the app give real time information about battery starting and recharge very informative but maily I purchased to help starting my car as I have s drain on my car so hope this helps
By Flip
Response from Ancel· Jun 17, 2026
Hello, thank you for the 5-star review! We are so happy that our support team made your experience a positive one. We appreciate your insight regarding the installation of the BS300 into your BMW E53 X5. It is always helpful to hear from customers who have found the process straightforward. We are also glad that the app's live battery monitoring features are proving to be so informative for you.
it is useful , very easy to use save me a lot of money.
By Clarissa M.
Response from Ancel· Jul 14, 2026
Hi Clarissa M, Thanks so much for your wonderful feedback! We're delighted to hear that you found the scanner useful, easy to use, and that it has helped save you money. We also apologize for the delayed response, as we only recently gained access to manage and reply to reviews on this Trustpilot page. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. Have a nice day! The ANCEL Team
