Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
152 reviews
AMS Fireplace Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AMS Fireplace, a 15-year-old Southern California co. specializes in providing elegant, modern fireplace designs by top brands such as Kozy, Regency, Flare, and others. We work with licensed fireplace installers, architects, and designers all over the n...
AMS Fireplace Inc. (amsfireplace.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 121 reviews with 5 stars · Clear filters
Was very happy with the installation and also the look of my new fireplace. Really improves the look and feel of my family room.
By Angela
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you so much Angela! We hope you enjoy your new fireplace!
Great service, Great installation and Great price.
By Brian F.
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you so much Brain, we appreciate such positive feedback!
Quick efficient service. Great job!
By Erick S.
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you so much Erick!
After I sold my first house, I really missed the beautiful custom fireplace doors AMS built. I got several offers on the house and the new buyers were more than pleased with the look. I tried a decorative fireplace screen from Pier 1 at my new house, but I really missed those custom AMS doors. So I hired AMS to build me a new custom door set for the new house, along with a gas burner and glass beads. OMG! The results are absolutely gorgeous. My living room is 10 times more beautiful with these custom doors. Well worth the investment. Not only are the AMS products beautiful, they are also high quality. The reps who do the measurements and installation are very professional. I cannot recommend AMS enough.
By Barbara D.
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you so much Barbara! We appreciate such excellent customer such as yourself, thank you so much for leaving this feedback. Thank to you and many others we will continue to work twice as hard to make our customers feel valued and appreciated!
Nice showroom and salesperson. Excellent installer.
By Kathleen F.
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you so much Kathleen!
Very courteous staff and presentation of offerings. No pressure to buy, lots of advice. Estimated did perfect job of measuring and when installers cane they were in and out in no time and left the area cleaner than when arrived.
By Gary & Patricia T.
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you so much Gary and Patricia! We value and appreciate such excellent customers! We hope to work with you again real soon!
Really good work and adjustments during the install. This is an honest team not looking to make an extra buck...they want to do the right thing to make the customer happy.
By David B.
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you so much for your kind words David! We really appreciate you taking the time out of your day to share this experience with us. We count ourselves lucky to have customers like you.
Very helpful and honorable
By Charlie S.
Response from AMS Fireplace Inc.· Jan 21, 2020
Thank you for such positive feedback Charlie!
