AMS Fireplace Inc.Reviews of amsfireplace.com

Website is straight forward and easy to navigate. We will do business with this company again.

I found your web service to be simple and easy to use went straight to the part needed and ordered it unlike the last vendor not only did I receive the wrong part they charged me 20 % restocking fee 👍🤠

Helpful to have a nearby showroom to really see how nice the inserts are. Contacted by email with a product question and they got back to me next day. Product was easy to order online and I anticipate that it will look great in my master bedroom fireplace (replacing an old wood burning fireplace.)

Website easy to navigate!

The manager who I spoke to was wonderful. Super helpful, patient and corrected my order for me.

Smooth as slik

I have not received the product yet, however I did have a couple of questions about the product while shopping on the website, and so I called the store. Scott contacted the manufacturer for me and promptly got back to me with answers to all my questions, even sending me an invoice by email so that I didn't have to go back onto their website. Great customer service.

I spoke with both Scott (first) and Niki (second). They were both very informative and helpful, even as the office was closing and they were the only two left in the building. I'm happy to refer anyone I know interested in purchasing a fire pit to AMS Fireplace. Thanks so much for the easy handling of my purchase and your generous and patient interaction.