American Leak DetectionReviews of americanleakdetection.com

Worst leak finding company ever! They marked the leak location as being in my master closet when in fact it was on the other side of the wall in my garage. My entire closet floor and slab were demolished for no reason. I called and they refused to refund me or take any responsibility For their mistake. Top it off, the supervisor hung up on me and said, no refunds, don't call back. They will be hearing from my lawyers.

Came out - looked at water meter; put pressure gauge on hose bib; walked around; took a couple of pictures; said they could not isolate leak because of ice machine (which they did not tell me until after they left); charged me $550 - want another $550 to come back out. DO NOT USE. I know exactly what I knew before they came out - nothing - and they charged me $550

This is my review on Google This company failed miserably. I hired this company to find a leak in my main water supply line. I didn’t want my yard dug up, plain and simple. The technician used a tee post probe first, then forced air into the line and finally used the meter and probe with headphones. From the time he arrived he was adamant the leak was on the side of the home. That was the area the main water line would come in my house, he stated. He put his blue flag on the side of the house, and stated the leak was there. Plumber came the next day, saw the blue flag and started digging. Plumber even stated that this company was spot on, always right on leaks. They dug a hole close to 3 foot deep and nothing. I was upset at this time, the plumber stated this was the first time in his experience, your company was off. This was a break in a water line, not a drip, or small leak. The technician had his probe with the meter directly over the leak at one time, and still insisted the leak was on the side. I expressed to the company my disappointment and asked for a refund, no response. By the way, leak was in the front, 16” down and gushing water. Supervisor came out days later, made excuses, gave me half my money back. So basically I paid 263.00 just for a guy to come out, waste my time, and not find the leak