American Design StudiosReviews of americandesignstudios.com

The company billed me twice. I called them and they stated that "I" had approved the logos, which is a flat out LIE! The logos that were sent to me were ALL JUNK!! I ask for a refund several times and they billed my account TWICE! The JUNK they sent me was NOT approved by me and I am NOT 100% satisfied!!! I called them and they HUNG UP on me!!! What a BAD company! Rodney

I used their services starting on December of last year up until February 5 logos in total the main one being the company I was creating the other 4 were personal for each of our members. Long story short I cought them using images from adobe stock claiming them as their own designs. When I asked for a refund of atleast one they stopped replying. I was never planning on writing reviews but you guys should investigate before you get sued by using others artwork Don’t play with me how you going to say I didn’t use your services. Here look me up Invoice # 79538 Due Date : 2023-12-18 # Description Package Date Amount 1 Logo Plus Xmas Special Logo Plus Package Zed was the one helping me.

Bullying, harassing, and switch bait tactics. I would not recommend this company. They are the worst. They call you multiple times a day and use hard selling shinanigans. Do NOT use them. UPDATE: A year and a half after this review, 3/16/26, American Design refuses to use this review as a process for improvement and would rather have it dismissed as invalid. My review was investigated by Trustpilot and confirmed as valid when written in August 2024. I was a paying customer and this is an honest review. American Design, you may continue to bully me to get this review removed, but I stand by this review as it has went through the proper channels for integrity and was deemed authentic. I am a Doctor in Business with my own business, I used them once and want others to be aware of the tactics used. Dr. Karen

There’s an employee that has really poor customer service. If you are a startup company don’t do any business with this company. If you don’t have the funds there is an employee that will make fun of you for not having the funds. And this employee is so pushy to get you something you don’t need. I wish this website had an option to post up screenshots of the emails and screenshots that I have from said employee.

So I want to start this off by saying you do get the product that you pay for. Is it great? No. Honestly, it looks like minimal effort went into it and the whole process took well over two weeks. They're not responsive unless they're trying to sell you something. They will try to get you to spend as much money as possible. I had to stand my ground multiple times and be incredibly stern before they left me alone. At the end of the process, they tried to convince me the logo had to be trademarked (for a thousand dollars), and then that I needed a whole website. They would not leave me alone until I basically demanded it. Then they accused me of not understanding how business works and made me feel like an idiot. They also upcharge you for everything, including a file with a transparent background. Yes, I ended up with a logo I like (again, you have to be pretty aggressive with them to get to this point). No, it was not worth the experience of dealing with them. They reached out asking for a reference number. FYI, they don't provide you with receipts, so I had none. Nice.

This company was hired to create a Logo. They also repeatedly kept asking about a website until I finally said yes. That was a huge mistake and you can read about that in another review! Back to the Logo. Two months AFTER completing the Logo, they try and tell me we need to transfer ownership from the artists to me. So, I can choose a copyright $350 or a trademark $775 and their "legal team" will take care of all the transfer of ownership rights and filing with the US government. (I didn't fall for that one) Technically artists own the rights to the design, but they don't tell you that until later when they are almost done building a website and try to get you for money after you've wasted a ton of time and more money with them. Not only that - at this point when I tried to enlarge the logo, I realized it was incredibly flawed with thin white scratches going through it as though they had pieced together different parts from other logos. When I mentioned it I was told I just didn't have the right software. When I challenged that as BS, I was told I could fix it myself on Canva. This is the worst company I've ever dealt with in my life, seriously. Do yourself a favor and STAY AWAY!! There are so many sites where you can create your own logo for less money, less headache and hassle and continue to make changes for an entire lifetime!! So many better options than this. Keep looking and STAY AWAY FROM THIS COMPANY!!! Wish someone had warned me.