Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
146 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Book Warehouse – We are the number 1 place to find cheap textbooks online. Visit us to buy used textbooks, college textbooks. We focus on student needs in the United States.
American Book Warehouse (americanbookwarehouse.com) has 146 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 102 reviews with 5 stars · Clear filters
I recently ordered My Confession by Samuel Chamberlain, which was listed as being in "very good" condition. I received the book, not in very good condition, but in virtually new condition, and in about half the time it was supposed to take to arrive. Nicely done.
By Michael K.
Customer service went above and beyond when my order was lost and I was able to receive my book. Came in great condition and met all expectations!!! 5 Stars 🌟
By Melissa H.
They didn’t end up having the book I was looking for, but I’m happy. Customer service takes a bit, but is super helpful.
By Michaela
I was notified when this company shipped my item and when to expect it. I am very satisfied with my purchase and would buy again from this company when the need comes up for an book. And I also might add the book was great price . I highly recommend buying from them.
By Dorothy
The books arrived on time and in excellent condition! The staff is amazing! They answered my questions quickly and thoroughly. Really nice people. I’m a customer for life!
By Bob G.
Absolutely the best customer service out there. They stayed in touch throughout the process and took excellent care of everything. Also, they’re the only ones who had the book I was looking for. Could not be more pleased. Highly recommend.
By Jbritton
The professionalism as well as their quick response to my concerns. I will most definitely recommend them.
By Gurney M.
I ordered a book that was listed as in stock but I noticed after a couple weeks that it hadn't shipped. I emailed the company and they replied and said it was actually out of stock but immediately gave me a full refund and offered to send me a different book of my choosing at a high discount to make up for the inconvenience. I felt like that was more than generous and fair, and their customer service was really helpful and friendly.
By Mikel C.
