Amazon Fresh, a disappointment.
I tried Amazon Fresh; what a disappointment. The driver was extremely rude.
By Joseph
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
261 reviews
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AmazonFresh (amazonfresh.com) has 261 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
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I tried Amazon Fresh; what a disappointment. The driver was extremely rude.
By Joseph
It's truly unbelievable, they discriminate against you if you return or order too often-I had situations with melted frozen dairy goods-unacceptable; they refund the money, but now when trying to order they say no delivery windows in the next 3 days-we are PRIME-the contract takes our money every month, then breaches itself constantly in these ways, and worse with Prime Video-as service that is supposed to be included, except that certain free shows are now FULL pay-like 3.00 per episode-so during the worst time in human history, this is Amazon's answer to the issues at hand, mess with everyone, and, if you don't like it, they shut you off-seems too me they must be aligned with other reviews on here I have posted; illicit and constantly in breach- simple caveat for them, if you advertise, and charge for the service; you must comply with what you advertise-they DO NOT-far from it-despite their great showing when they were up and coming, these days they never fail to disappoint...
By RB
Almost all products are extremely high price at 50% and more. Better options with are wallmart express delivery same day. Another big issue is that products availability are mixed between other stores of the same conglomerate group of Amazon, so it's hard to get everything you need from Amazon Fresh at the same time. I am reediming a Amazon gift card and when finish I will cancel amazon prime.
By Mauricio C.
I have never been so furious in my life. After placing my order days ago... in prep for all the Coronavirus chaos... it was cancelled because my account default to the stupid amazon card I agreed to get that has a cap that if there wasn't a cap I would load with way more than $100. So when I added an item to my order it canceled the entire thing. There is no way too reorder and it doesn't default to my actual credit card. I was passed around for well over an hour... with the same questions and no results. Just to be told they couldn't do anything for me but offered me a discount on items I can't order or reorder. Now everything is out because of the of the CoronaVirus. I will never use Amazon Fresh again. What an awful experience and serious waste of time.
By Candace Carlisle M.