Amaira SkincareReviews of amairaskincare.com

I was so hopeful Amaira’s products were going to work re: both my scaring and pigmentation after reading many of their supposed customer’s reviews that I continued to buy their products regardless of seeing absolutely NO change or improvement in my skin. Even after using their creams night and day as they suggested over my 5 months of using them - there was zilch change in my skin’s appearance. I very foolishly bought over 12 bottles - just hoping the products would eventually be effective. Not only did their products have absolutely NO effect on my skin regarding either scars or lightening my pigmentation - the creams constantly flake - and I often looked like I had extremely bad dandruff as they shed all over my shoulders shortly after applying them. I read many of Amaira’s customer’s reviews that absolutely raved about Amaira’s products - and I so wanted to believe the aforementioned - but I now feel very strongly that these reviews are not authentic. I am an absolute fool for having bought so many bottles of their products as I recognise now that Amaira produces fraudulent products that are not only completely ineffective - but are absolutely useless even as a moisturiser due to the aforementioned flaking. Do NOT buy these products - they have absolutely NO effect on your skin scaring or pigmentation - and after buying so many bottles hoping for the best - I realise every bottle I bought was a COMPLETE waste of my money.

Ordered 3 bottles of product with express shipping. Website had a promotion of Buy 2 and get 1 free, total should have come to $151.99AUD, with the express shipping. I would have paid almost $300AUD had I not found a Welcome coupon for 15-20% off your first purchase.. I paid $198AUD in the end. The product did arrive quickly, however it was only one bottle of product and customer service, once finally they got back to me had a fantastic idea for resolution... 'There must've been a mistake in our warehouse. We'll be glad to send the rest of your orders.' Now, I am sorry but in what universe is this the expected level of customer service? To offer me the rest of what I paid for as if they're doing me a favour? I've never dealt with a company that is so incredibly useless when it comes to customer satisfaction. Possible solutions could have included: Partial Refund (or at the very least, refunding of express shipping), offering sample/free product as a way to reduce customer distrust/dissatisfaction. Not just offering to fulfil the legal requirement and passing the blame, because all that does is lead to people boycotting your company. Would have happily recommended this company based off of my personal results already, but based off of their customer service, they will be getting avoided by me and everyone I can persuade to shop elsewhere.

Ordered $114 worth of products which were never received. Tried multiple times over a month to contact team which they initially replied to suggesting product was delivered, however ultimately acknowledged this was false. Subsequently kept my money and 2 months since order placed I haven’t received it, a refund, or any correspondence advising me of what they intend to do. Incredibly poor customer service. Warning for ppl wanting to spend their hard earned dollars that you may end up being robbed instead.

Bought this product after reading the amazing reviews. After trying everything else to lighten my areas of concern. Sadly after 4.5 months, there has been no change using this day and night. Bought 3 bottles and saw no result.

I ordered a product more than 4 months ago, it took well over a month to arrive the first time, and was not delivered to the correct mailbox. I requested for it to be sent again, waited another month for it to be returned, and the same happened. I gave up and agreed to a return to sender, and for my refund to be processed. They said it would be 3 - 5 days. I checked several weeks later and the money had still not arrived. On the 21st of December I emailed asking where my refund was and was told again, that it would be 3-5 days. I STILL do not have this money, and I continue to get automated replies from the company although have still seen no sign of the money. It is almost 100 USD (including expedited shipping - laughable) I have contacted them on email, social media, tried even by telephone (from Spain!) and so far they have only succeeded in marking my Trustpilot review as spam. I will keep coming back until I get my money back. Absolutely shameful. If I could give zero stars, I would.