Alternativepods.comReviews of alternativepods.com

They shorted me 2 capes and aren't responding to emails to resolve it watch out or they'll keep your money too

Awful. Sent nasty tasting old vapes them said it was my fault for buying them

Customer service is terrible you can not talk with anyone if you have a problem. Email and text then they avoid issue. If you a return forget help and you'll be lost in the shuffle. You will lose you money. Seek another site.

i ordered almost a week ago but received a tracking number i believe is faulty it said it would be delivered by today but did not receive package. i reached out to the customer service email no response in days. there is also 2 different sites when you look up alternative pods who knows which one is the correct version. overall customer service is terrible and ordering process is nothing less then faulty. do not order from here unless you want to be ignored and scammed

I’ve spent hundreds on every order I’ve placed with them and after my most recent experience I will not purchase from them again. For my last order, I never received a confirmation email, shipment email and one of my Hyde vapes was the wrong flavor. I emailed twice and texted them and never heard back. So much for customer service.

Zero customer service. I have had it. I’m done !!!

Got the wrong vape. Wasn't a big deal but the one I received doesn't even work.

This has been a total disaster for over a month ago. Have placed many orders with alternativepods.com, the last on 01/31/23. On 02/07/23 I received an email stating their site had been hacked and referring me to alternative-pods.com as their replacement site. Boith sites now appear online, with identical logos, layouts, etc and both are located in the Bensonville, IL area. I wrote to the original site, alternativepods.com regarding my account and order and they told me I didn't have an account with them, despite the fact they had already filled my order before the hack date. So, I checked the new site, alternative-pods.com and found my account and complete order history there. Something wasn't right, so I contacted alternative-pods.com and asked that my account be deleted and, in accordance with the Privacy Act, they send me a copy of all info they had associated with my account. I received no response. I wrote them again, no response. I wrote a third time, still no response. At the same time I kept getting daily unsolicited email ads from them, all of which violated the CAN-SPAM Act by not providing any "unsubscribe" info or links. So, I wrote them again, this time a CEASE AND DESIST to comply with my earlier requests and to stop the unsolicited ads. Again, total silence. Something very fishy occurred. Two identical sites with the original site saying they had no account for me, despite my having ordered from them for years and the new site, which had all my private info, yet refuses to comply with or even acknowledge any of my requests. There is obviously a total mess there and I would advise anyone to steer completely clear of both sites.