Had a small problem with my order
Had a small problem with my order, but they took care of it quickly! Great product
By Jeffrey K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
140 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
https://www.instagram.com/alphadefenseco/ http://alphadefensegear.com/
Alpha Defense CO. (alphadefensegear.com) has 140 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 31 reviews with 5 stars · Clear filters
Had a small problem with my order, but they took care of it quickly! Great product
By Jeffrey K.
Leana in customer service was great!! Was missing one gaiter in an order and she made sure I was taken care of. I LOVE this company.
By Debra W.
Customer service was quick and responsive. Provided detailed information and did what they could to resolve the issue.
By Mark
The products are fine and I wish they had better customer service. I bought the wrong amount of face masks, my fault. They cost $50 for 4. I was trying to get 5 masks for $8. Alpha Defense did refund me. I appreciate it. The products are good. They just need better customer service and communication.
By Michael D.
I have not received my package yet but when I asked about my package I got almost immediate response from Joan. Great customer service, once I receive the package I will do another review.
By Nicholas B.
Super ridiculously awesome customer service! Ridicuosly awesome products with killer pricing !!ADG F@$!#N ROCKS!!💪💀♠🇺🇸
By Alan H.
Excellent customer service. I received the wrong item and they promptly corrected. Effortless experience.
By P.S.
Awesome service awesome products
By brian A.