Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
109 reviews
ALPAKASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Redefining urban mobility with next-gen backpacks, slings, and more. Designed for the modern explorer. Our sleek, high-quality gear fuses style with functionality, built to endure your journey—whether across the city or around the world. Experience innovation in every detail. We ship globally, so you’re always ready to move forward.
ALPAKA (alpakagear.com) has 109 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 26 reviews with 5 stars · Clear filters
Great quality products and even better customer service.
By Raoul
Response from ALPAKA· Sep 26, 2024
Hi Raoul, Thank you so much for your kind words! 😊 If you have any questions or need assistance with anything, feel free to reach out. We're here to help! Thank you once again for your support!
Quality and design are excellent. I've ordered several times from them (from pouches to the Elements Backpack) and love their gear. Customer service is great and shipping could be a bit faster but haven't had any issues yet. Love ALPAKA!
By Greg
Response from ALPAKA· Sep 26, 2024
Hi Greg, Thank you for your wonderful feedback! We’re so glad to hear that you love the quality and design of our gear, as well as your experiences with customer service. We appreciate your support and are always working to improve shipping times. We can’t wait to see what you’ll order next!
