Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
47 reviews
alpacaoutlets.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We want our business to be like the Alpacas: beautiful, sustainable, durable, and giving back to our global family.From all the Alpaca Outlets Family, we welcome you along for the ride! And we promise an exciting, full of fashion and integrity path.
alpacaoutlets.com (alpacaoutlets.com) has 47 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 37 reviews with 5 stars · Clear filters
Great experience the people on the phone the very nice and I tell everybody to go you guys and buy stuff from you
By Antonella P.
Response from alpacaoutlets.com· Mar 14, 2024
Thank you for your kind comment, Antonella!
Good quality
By No T.
Response from alpacaoutlets.com· Mar 8, 2024
Thank you for your comment!
Excellent quality, from the material to the craftsmanship. Reliable delivery as well. I ordered a blue navy vest and I received a black one, however, it is so handsome that I will not exchange it.
By Felipe
Response from alpacaoutlets.com· Mar 2, 2024
Thank you so much for your kind comment, Felipe!
Third purchase. All good
By Earl K.
Response from alpacaoutlets.com· Feb 20, 2024
Thank you again for coming back!
Very good service and product. I love Alpaca
By Nataliia B.
Response from alpacaoutlets.com· Feb 16, 2024
Thank you so much for your preference and nice comment, Nataliia! Hope to see you soon again.
A beautiful scarf of baby alpaca and silk. Timely in delivery. Outstanding piece.
By George M.
Response from alpacaoutlets.com· Feb 13, 2024
Dear George, thank you so much for your kind comment. We are thrilled to have customers with your great taste. Hope to see you soon!
Once I made contact with a rep, they were always polite, personalable, professional, and helped me with my special circumstances.
By Nena
Response from alpacaoutlets.com· Jan 21, 2024
Thank you for your comment, Nadya! Always happy to see you choosing Alpaca Outlets.
Great place to deal with. I ordered a hoody for my wife for Christmas and she loves it. The package arrived exactly as expected. I dealt with the customer service rep regarding shipping and they were awesome to deal with. Very helpful. Thank you.
By Jason
Response from alpacaoutlets.com· Jan 3, 2024
Dear Jason! Thank you so much for your comment, we are so pleased to know that your wife loved the present. And thank you for your kind remark on our service rep. Looking forward to hearing back from you soon!
