The Best Customer Service!
Great people to work with. Couldn't recommend more highly.
By Roger B.
Response from alpacaoutlets.com· Dec 30, 2024
Thank you for your comment, Roger!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
47 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We want our business to be like the Alpacas: beautiful, sustainable, durable, and giving back to our global family.From all the Alpaca Outlets Family, we welcome you along for the ride! And we promise an exciting, full of fashion and integrity path.
alpacaoutlets.com (alpacaoutlets.com) has 47 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 37 reviews with 5 stars · Clear filters
Great people to work with. Couldn't recommend more highly.
By Roger B.
Response from alpacaoutlets.com· Dec 30, 2024
Thank you for your comment, Roger!
Delighted by each and every item I received from the store. Super fast shipping. I will be back for more. Thank you.
By Rituparna G.
Response from alpacaoutlets.com· Nov 25, 2024
Dear Rituparna, thank you so much for your kind comment. We are always happy to see you back!
High quality items, super fast international shipping with great service, thanks.
By Julia
Response from alpacaoutlets.com· Sep 25, 2024
Thank you, Julia! We look forward to seeing you soon again.
I have purchased numerous items from this platform and its sister website Alpacacollections. They carry high quality alpaca products of various brands including premium brands like KUNA, ANNTARAH and others. Their prices are very reasonable and the shipping is super fast. They have an outstanding customer service team who cares and stands for their customers. Of all the items I purchased, there was only one minor issue with a specific item which was mislabeled on the website. So I contacted customer service. Shoutout to Ms. Alejandra Moreno and the rest of the CS team, the issue was promptly addressed and resolved. Their dedication and professionalism have won my trust to continue to be a loyal customer of their company. If you want beautiful and premium quality alpaca products at very reasonable prices, look no further. Alpaca outlets and alpaca collections are your trusted suppliers!!!
By HYC
Response from alpacaoutlets.com· Sep 19, 2024
Thank you for the review! We appreciate your loyalty as a customer.
Excellent products
By Rick L.
Response from alpacaoutlets.com· Jul 25, 2024
Thank you for your comment and recent purchase, Rick! We hope to see you again soon.
Love the quality of the products and prices.
By Denise H.
Response from alpacaoutlets.com· Jul 17, 2024
Thank you for your kind comment! We hope to see you again soon!
Lovely alpaca wool shawl
By Joanne M.
Response from alpacaoutlets.com· Apr 16, 2024
Thank you so much for your kind comment, Joanne!
Excellent products and swift delivery!!
By Jon Erlend G.
Response from alpacaoutlets.com· Mar 24, 2024
Thank you for your kind comment! Hope to see you again soon.