It was a birthday present
It was a birthday present. I was worried I wouldn’t get it on time but it came early. He’s very happy.
By Mary S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
293 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alpaca Collections luxury clothing has alpaca clothes and accessories from the finest baby alpaca wool of Peru. Shop now!
Alpaca Collections (alpacacollections.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 242 reviews with 5 stars · Clear filters
It was a birthday present. I was worried I wouldn’t get it on time but it came early. He’s very happy.
By Mary S.
I received , happily, exactly what I ordered ( in a timely fashion.) I've always had good experiences with your Alpaca items and will continue to be interested in your products. I love wearing NATURAL fabrics, rather than manufactured, synthetic materials!
By Alice I.
The order process was smooth and the quality of the products excellent.
By Maria
At first, everyone is a little hesitant to make an expensive purchase from an unknown Internet company. Everybody knows and trusts Walmart, Amazon, Target, etc. but Alpaca Collections is not exactly a household name. I ordered a V-neck sweater and a few days after ordering, I noticed on their website that the item was listed on sale at a lower price. I emailed the company,asked them when I could expect my delivery, and mentioned what I had noticed about the price. (I did not ask for a price adjustment.) They immediately emailed me back with the estimated date and alsosaid I would be getting a partial refund on the price. That $60 refund back to my credit card was sent almost immediately! The sweater was sent by FedEx and it’s beautiful. My experience with this company met and exceeded my expectations. Quality merchandise, quality, service, honorable dealings!
By Rod M T.
I love the cotton pajamas, look great and feel so soft!
By Karen R.
Excellent customer service and most products are 100% alpaca, which is rare.
By Jimmy
The scarf 🧣 is beautiful!
By Diane S.
I am very pleased with the quality of the products and the great service
By Elisabeth G.