Excellent customer service and fast…
Excellent customer service and fast delivery.We are now communicating towards
By Jimmy
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
100 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Aloft Tiles, we are dedicated to transforming spaces with our exquisite collection of porcelain and mosaic tiles that boast unique designs and unmatched quality. Our passion for design excellence drives us to curate a range that caters to diverse tastes and aesthetics.
Aloft Tiles (alofttiles.com) has 100 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 87 reviews with 5 stars · Clear filters
Excellent customer service and fast delivery.We are now communicating towards
By Jimmy
Gorgeous tiles and excellent customer service. There was a problem with the shipping on my order that was resolved promptly and painlessly.
By Laura S.
Got back to me quickly when I needed information. Gave me helpful info. Shipped tiles quickly.
By AnneK
Great service
By Dianne V.
Tile came as planned and I have to say they wrapped ,protected the tile great! I get so tired of ordering tile and it always gets here broken very pleased with the product and the service
By Lori
When you are shipping something delicate it needs to securely wrapped-the three pencil tiles that broke were loosely wrapped in bubble wrap and the bubble wrap was not even taped closed on the ends then it was stuck in a box that had a lot of room it for them to move-it should have been filled with packing materials to prevent movement. The tiles themselves are beautiful but the experience of having to send to send broken tiles back and hope they come in time so as not to delay our remodel was not pleasant
By EK
The customer service was terrific. The tile samples arrived very quickly and in great condition. They're all beautiful and it will take some time to decide in which direction to go. Thanks very much!
By Jmpm
This was an easy order. The package got lost and Julia assisted in replacing the order.
By Cristy A.