Sham Company - Refuse to do exchange for wrong item sent
I ordered a YALE LOCK, Model LIF-LMLEVPACK-OB They sent model LM-YRL236-MQ1-OPB, which does not work and does not include the hub and sensor. The insist they sent me the correct model even after I sent picture and refuse to send the correct item. Terrible customer service, refused to put the service manager on the phone.
By Jason



