Excellent tool
Excellent tool, it has excellent torque compared to other well-known brands, and it does the job very well for whatever is needed. I'm a diesel mechanic in the oilfield.
By Javier Q.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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59 reviews
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Founded in 2002 Alloyman is a global business that develop5researches, designs and sells lithiumion power tools.More than 20 years of experience in the research and department of lithium-ion tools, OEM production and many first-line brands, to ensure that each of our Alloyman tools rivals those of quality first-line brands, devoted to providing every customer with high-quality and affordable home tools.
Alloymantools (alloymantools.com) has 59 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 48 reviews with 5 stars · Clear filters
Excellent tool, it has excellent torque compared to other well-known brands, and it does the job very well for whatever is needed. I'm a diesel mechanic in the oilfield.
By Javier Q.
The tool works great had a charger problem they took care of it left message they got right back to me thanks.
By GENE
It was easy to chat with someone and I received answers to my questions about a warranty.
By Kimberly
I bought the apiw1200 alloy power impact wrench with two batteries and a charger, but only one battery came with the package.I got hold of the customer service through a text.They responded back to me very quick, i told them that I did not receive the extra battery. And in no time they sent me a new battery. I just want to say I have never had a customer service. Response, like this before, they were very helpful. As far as a product I haven't used it yet, but I'm sure it'll do the job that I need it for.
By Greg
They went above and beon and very helpful and when ordering from them you talk to a person and very quick on service i highly would reccammen them good tools up there with dewalt and milwaukee but lower prices thanks appreciate your help happy Thanksgiving
By gilbert G.
I ordered the wireless tiller and after I drained both batteries I went to plug one into the charger and the charger popped and smelled like something was burning. I found their email on the back of the battery and emailed them what had happened. They responded to my email and I was just going to buy a replacement but they asked when I bought it as it may still be under warranty. It was! They asked for the invoice # and said they’d send a replacement. Within a week I had the replacement. I was very surprised and extremely pleased with the customer service.
By Lesley L.
I had a minor issue with one of the batteries for a pole saw that I ordered. I called the customer service number and was connected to Mauricio, who was fantastic. Unlike many other companies that provide customer service, I could understand him, which is very important to me, an old guy of 77 who remembers the way things used to work. Over a 2-day period, Mauricio contacted me numerous times to solve my issue, which he did with my complete satisfaction. I am now a lifelong customer and fan of Alloyman. Mauricio deserves a raise!! - Bob
By Bob
They went above and beyond to resolve a minor issue. I have used the cultivator and am happy with the purchase. It will serve me well.
By Lori N.