Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 3,454 reviews with 5 stars · Clear filters
excellent customer service and products
By max
Response from Allivet· Oct 2, 2024
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
So courteous, helpful, and wonderful Customer Service!
By Kathy B.
Response from Allivet· Sep 10, 2024
We're delighted to hear that you enjoyed Customer Service! Thank you for your kind review and for recognizing our efforts.
I originally started ordering only eye drops from Allivet a while ago as it is much cheaper and for a larger amount than what my vet offers. Once my dog ended up with a kidney injury and requires SubQ fluids for the rest of his life, I searched for affordable options. I originally started by placing an order with Chewys, but their process took forever to clear a prescription, even though my vet sent it in. After waiting two weeks and having to pay $90 for a bag of fluids (which is ridiculous vets charge that), I reached out to Allivet support and they immediately jumped into action and express shipped the fluids and accessories. I now know that Allivet goes above and beyond to ensure my dog has everything he needs regarding medical supplies. I also recommend this company to all the dog groups I am in for diabetic dogs and dogs with kidney disease. Thank you so much for being such an incredible company and having an amazing team.
By Gabriella K.
Response from Allivet· Sep 10, 2024
Wow! Your kind words truly make us feel like we're fulfilling our mission as your Ally in Pet Pharmacy Care. Thank you for sharing your positive experience with us, and we look forward to serving you again in the future.
I find Allivet convenient and right on time with my set up deliveries. I also find the prices cheaper than the Vet's.
By Judy Higdon P.
Response from Allivet· Sep 5, 2024
Thank you for taking the time to share your positive experience with us. We're committed to providing excellent service and it's wonderful to know that we hit the mark for you.
Knowledgeable about all products and reasonably priced.
By Gaileen C.
Response from Allivet· Sep 5, 2024
Thank you so much for your positive review!
Easy to find and order pet meds with best prices. Took 9 days from order to receipt due to a delay in getting the prescription from my vet specialist and the weekend. Contacted customer support to check on status a week later. They were very helpful and had just received the prescription and processed my order. It arrived as promised.
By Louise
Response from Allivet· Sep 5, 2024
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.
Allivet has always done a great job for me and my pup. They notify you before they ship so you can make Changes. Prices are fair and they notify my vet for any new prescription.
By Cathy
Response from Allivet· Sep 5, 2024
Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.
Order was exactly as described. Arrived in a timely matter. Well packaged. Great product for extending the life of an older FIV kitty thats looseing too much weight. May not gain weight but slows down the loss.
By Delwin G.
Response from Allivet· Sep 5, 2024
Thank you for your fantastic review! We're thrilled to be your trusted Ally in Pet Pharmacy Care and look forward to continuing as your pet pharmacy of choice for many years.
