Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 3,454 reviews with 5 stars · Clear filters
Allivet was so kind to me when my sweet old girl passed away. I had ordered refills of her medication that she did not use, and I asked if I could return them. Although, Allivet couldn’t take the medication back, they refunded my money for the medication. It was so helpful, especially at such a devastating time. Thank you so much.
By Sara D.
Response from Allivet· Jan 24, 2025
Your kind words are appreciated! As your Ally in Pet Pharmacy Care, we're here to support you.
It was easy to change delivery date. Account was credited for one pill shortage.
By Eileen B.
Response from Allivet· Jan 23, 2025
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.
Great communication and reliable delivery.
By Mary Ann T.
Response from Allivet· Jan 23, 2025
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
The rep was very courteous and quick to understand my problem. A discount was given for the inconvenience and I'm happy with the way everything turned out. So far I give Allivet customer service a high rating.
By Richard T.
Response from Allivet· Jan 21, 2025
Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.
I forgot to cancel a subscription that I no longer needed. I reached out to Allivet to see what could be done after I received the no longer needed subscription. Allivet was very fast to respond and quick to resolve my problem. Hands down a great customer service.
By Jennifer O.
Response from Allivet· Jan 21, 2025
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.
Allivet has what you need to keep your pets healthy at competitive prices, and the service is second to none.
By Sandra D.
Response from Allivet· Jan 21, 2025
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
Allivet makes it easy for me to obtain medications that are unique to my Dog's condition. Their online site offers everything I need and it comes quickly in the mail. Subscription orders offer a discount to prices that are already lower than any pharmacy or vet office in my area. When I needed to adjust the dose, Allivet altered a subscription order with no issues. I appreciate the staff behind the scenes, who are ready to answer any questions.
By Leah
Response from Allivet· Jan 14, 2025
Thank you for your fantastic review! We're thrilled to be your trusted Ally in Pet Pharmacy Care and look forward to continuing as your pet pharmacy of choice for many years.
This company went above and beyond to get my order to me! When USPS failed to deliver, they offered to send my order via UPS without making me wait for the original package to be returned to them! They have a customer for life! Thank you!!
By Ruth P.
Response from Allivet· Jan 14, 2025
Your review made our day! We're proud to be your Ally in Pet Pharmacy Care. Thanks for trusting us with your pet's medication needs.
