Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 368 reviews with 4 stars · Clear filters
Allivet has the best prices we've found on monthly flea and tick preventatives for our cats. Sometimes our vet says she has to send multiple confirmations in order to fill our prescriptions, but other than that, Allivet is awesome!
By Kristen R.
I am very pleased with Allivet, and have never had a problem. Except this last time I chatted with an Allivet Customer Service Rep, it felt as if she was in a hurry to answer my questions, and resolve my question, and I had to end a chat with her, because the first time I was chatting with her, she didn't answer me in over 5 minutes, so I closed that chat and started a new one, and received her again. She explained that she had had a client with an emergency, but left no indication of that in my first chat with her. I would have given 5 stars if she would have taken a moment to let me know she was handling an emergency, and would be right with me. I redeemed some rewards points for $5, not knowing I couldn't use them with another coupon, and that the ones I redeemed would expire within a month. I asked if this one time they could be added back onto my account, and she said unfortunately no, but she could give me store credit. Since I assumed store credit would be valid for a long time, I didn't question when they would expire, so after it was all said and done, I only got maybe 2 more moths to use them, I am not sure when I will be placing another order, so now I might lose them anyway. Not happy about that. Since she didn't explain any of that to me, I felt she was to rushed to help me.
By Gloria B.
Great deals!!
By Sharon
easy to order, good customer service but can take a long time from order, to receive rx from vet so medication is often late
By Betsy W.
This is my first time using ALLIVET, I hope it all goes well. This will be a good savings if it does.
By Robert F.
So far, so good. Rx's came in a timely manner as soon as they received approval from my vet. Autoship makes it easy. Thanks
By Darlene R.
good company to get your meds for your pets cheaper then threw the vet
By Megan O.
Very fast service! Yet I think that they can do better with the shipping costs... Will do business with them again SO-0983438
By Daniel M.
