Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 3,454 reviews with 5 stars · Clear filters
They are always timely with reminders and the entire process is easy. THANKS
By PAMELA M.
Response from Allivet· Sep 8, 2025
Thank you! We’re so glad to hear the process has been smooth and the reminders helpful.
Consistently great customer service
By Ember T.
Response from Allivet· Sep 8, 2025
Thanks so much! We’re thrilled to hear our service has been consistently great for you.
GOOD SECURITY AND EXCELLENT SERVICE.
By Marsha Z.
Response from Allivet· Sep 8, 2025
Thanks for the great feedback! We’re glad you felt secure and well taken care of.
Allivet supplied many meds for my beloved dog, O’Malley . They were gracious at the end of his life to not charge me for meds on auto order after he passed away. That action speaks of their love of their clients and their pets!
By O A R.
Response from Allivet· Sep 8, 2025
Thank you for your touching message, and we're so sorry for the loss of your beloved O’Malley. He was clearly deeply loved. We’re honored to have supported his care and grateful for the opportunity to be there for you during such a difficult time. Your words mean a lot to our team.
My experience with Allivet was overall a very positive one. They communicated very well and in a timely manner whenever I had questions or concerns. They shipped products on time and my orders were often received a day early.
By William M.
Response from Allivet· Sep 8, 2025
We’re so happy to hear your experience with us was a positive one! It’s great to know our communication and timely deliveries made a difference. Thanks for choosing us—your ally in pet care!
Great customer service. Fast delivery. Discounted price.
By Loreen R.
Response from Allivet· Sep 8, 2025
Thanks so much for the awesome feedback! We’re glad you enjoyed the service, speedy delivery, and savings.
This is the best company I have ever dealt with. I recently lost my beloved cat, and had ordered products for him that arrived just before he passed away. When I contacted Allivet to tell them this and asked for instructions on how to make a return, they took care of everything and went above and beyond to show me compassion at such a difficult time. I have never experienced such wonderful and caring customer service, and I was crying when I emailed them to thank them for treating me so wonderfully at such a difficult time in my life. This company will always have a special place in my heart!
By DT
Response from Allivet· Sep 8, 2025
We’re deeply sorry for the loss of your beloved cat. Please know our hearts go out to you during this incredibly difficult time. Thank you for your kind words. They mean more than we can say. We’re truly honored to have been there for you, even in a small way, and we’re grateful to have earned your trust and compassion. Wishing you comfort and healing.
Ordering was easy and shipped in a timely manner
By Lisa B.
Response from Allivet· Sep 8, 2025
Thanks for the great feedback! We’re glad your order process was smooth and arrived on time.
