Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 541 reviews with 5 stars · Clear filters
Casey was very prompt and helpful! Great customer service!
By April M.
Response from Allergy Test· Apr 12, 2024
Thank you for your 5-star review! ⭐⭐⭐⭐⭐ I am very happy that you have a positive experience! Our wide range of allergy, food intolerance, sensitivity, and health tests help you understand potential triggers and key biomarkers from the comfort of your own home, and it's reviews like yours that help us to reach more people! Customer Service Manager
Blake was very helpful with my query. Great experience and customer service!
By Pascal I.
Response from Allergy Test· Apr 12, 2024
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Pascal; we're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! We will pass on your kind feedback! Donna Customer Service Manager
Jordan was amazing at assisting me got all my answers and I’m very satisfied!!
By Natashah S.
Response from Allergy Test· Apr 12, 2024
⭐⭐⭐⭐⭐ Hi Natashah, thank you so much for the five-star review! We're very proud of our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. Thank you for taking the time to review us, we really appreciate it! Donna Customer Service Manager
Jordan was very helpful and quick to solve my issue!
By Olcay
Response from Allergy Test· Apr 8, 2024
Thank you so much for reaching out and giving us five stars, Olcay! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Jordan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thanks, Usman Sensitivity Check
Excellent costumer service. Cameron took the time to thoroughly research my shipment and thoughtfully answered all my questions. They even sent me a screen shot of when my package was expected to arrive to make me feel secure in the process.
By Amy S.
Response from Allergy Test· Apr 8, 2024
Thank you so much for reaching out and giving us five stars, Amy! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Cameron straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thanks, Usman Sensitivity Check
Blake helped me out with the return shipping address and was very prompt and polite. Will leave another review once i get my results back. Thanks again, regards Patrick
By Patrick
Response from Allergy Test· Apr 3, 2024
Hi, Thank you so much for reaching out and giving us five stars, Patrick! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Blake straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thanks, Usman AllergyTest
The best customer service I have had in a long time. I didn’t read everything I should have when I sent my test away, I jumped on ‘Live Chat’ and was greeted by ‘Cameron’. What a caring soul. He went above and beyond for me and explained everything to me about the tests. It’s so nice to know there are beautiful customer service agents still out there that actually care. Cameron, thank you for your time today.
By Raelie M.
Response from Allergy Test· Apr 3, 2024
Hi, Thank you so much for reaching out and giving us five stars, Raelie! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Cameron straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thanks, Usman AllergyTest
Cameron helped correct a shipping error we had with the kit we ordered!
By Alyssa K.
Response from Allergy Test· Apr 3, 2024
Thank you so much for reaching out and giving us five stars, Alyssa! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Cameron straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thanks, Usman AllergyTest
