Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 541 reviews with 5 stars · Clear filters
I want to thank Emily for her prompt assistance with my query. Her assistance was valued.
By Sue
Response from Allergy Test· Aug 11, 2025
Hi Sue, Thank you for your feedback! We’re pleased to hear Emily was able to assist you promptly and that her help was valuable to you. Customer Service Team, Allergy Test.
Great customer service. Was able to help me with my inquiry instantly.
By Doha M.
Response from Allergy Test· Aug 11, 2025
Hi Doha, Thank you for your feedback! We’re glad we could assist you so quickly and meet your needs. Customer Service Team, Allergy Test. Ask ChatGPT
Had to contact live chat due to not getting a tracking for my box once it was explained to me that I just needed to send it in an envelope as they don’t send anything out. It was quick communication only had to wait 12hrs for a response. Communication was clear and sorted with only two emails. Now I am just waiting for my results.
By customer
Response from Allergy Test· Aug 11, 2025
Hello, Thank you for sharing your experience. We’re pleased to hear our team could clarify the process quickly and clearly for you, and we look forward to you receiving your results soon. Customer Service Team, Allergy Test.
Jordan was very helpful assisting me on “online chat” I received help recovering my dogs result that was accidentally deleted from my email.
By Ashley
Response from Allergy Test· Jul 31, 2025
Thank you for your review! We’re so glad Jordan was able to assist you via our online chat and help recover your dog’s results. If you need anything else, feel free to reach out — we’re always here to help! Kind regards, Customer service team
Very responsive and helpful
By Sravani V.
Response from Allergy Test· Jul 31, 2025
Thank you! We’re glad to hear you found our team responsive and helpful. If you ever need anything else, just reach out to our 24/7 live chat team. Kind regards, Customer service team
thanks so much Angel for patiently helping me with my forms , I was a challenge. xx
By Ann M.
Response from Allergy Test· Jul 24, 2025
Hello, Thank you for your lovely feedback! We're delighted to hear Angel was able to patiently assist you with your forms and make the process easier. Customer Service Team, Allergy Test.
Great customer service from Avery!
By Julie Marie T.
Response from Allergy Test· Jul 24, 2025
Hello Marie, Thank you for your review! We're delighted to hear that Avery provided you with great customer service. Customer Service Team, Allergy Test.
Customer service/live chat experience was excellent. I have not submitted a test yet, this review is only regarding customer service.
By Joo
Response from Allergy Test· Jul 24, 2025
Hello, Thank you for your feedback! We're pleased to hear you had an excellent experience with our customer service team. We’re here whenever you need assistance, and we look forward to supporting you through your testing process. Customer Service Team, Allergy Test.
