Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
751 reviews
AliMedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 171 reviews with 1 star · Clear filters
I did not get what I ordered, but it said to return I have to pay $35. I will just go to Wal-Mart from now on.
By Kim
Response from AliMed· Mar 12, 2019
Hello Kim, Thank you for providing feedback. We apologize for the experience you've had with us. This information has been passed along to our customer service team for review. Sincerely The AliMed Team
By mistake I ordered and received paper for a ultrasound Doppler on 1-31-2019. On 2-5-2019 Kylie at customer service advised I would be emailed instructions on how to return the purchase....that took days. I mailed it back following the return instructions on 2-15-2019. On 2-13-2019 Nichole said she found nothing Kylie did so she re-did it. On 2-25-2019 Chris said they received it 2-19-2019 but unfortunately it takes the return Team 3 to 4 weeks to give a refund and will be charged a restocking fee of 25%. So I paid $77 up front to get back $45.75 and I haven’t heard anything back and this is 3-10-2019. Respectfully Russ Carson
By Russell
Response from AliMed· Mar 11, 2019
Hello Russ, Thank you for taking the time to provide feedback. We apologize for the experience you've received. We strive to be responsive to our customers, and it looks like we've missed that mark. Your information has been passed along to our customer service team for further review. With appreciation, The AliMed Team
I have not yet received my order. No tracking number!!!
By Lynn
Response from AliMed· Mar 11, 2019
Hi Lynn, We appreciate you reaching out. Your information has been passed along to our customer service team for review. Should you have any questions in the meantime, please email [email protected] Thank you, The AliMed Team
Never received the shelves I purchased!!
By Customer
Response from AliMed· Mar 11, 2019
Thank you for reaching out. Your information has been forwarded onto our customer service team for review, and someone should be reaching out. Should you need assistance in the meantime, please email [email protected] Sincerely, The AliMed Team
I haven't received my product yet so I can't really rate you.
By Jeanette
Response from AliMed· Mar 11, 2019
Hi Jeanette, Even though you haven't received your order, we appreciate you taking the time to reach out. Your information has been forwarded onto our customer service team for review. Should you need status of our order in the meantime, please email [email protected]. Sincerely, The AliMed Team
where is my order???
By Deborah
Response from AliMed· Mar 11, 2019
Hello Deborah, Thank you for reaching out. Your information has been passed along to our customer service team, someone from there should be reaching out. Should you have questions in the meantime, please email [email protected]. Sincerely, The AliMed Team
Website page for custom product request doesn't work, but 3 people tell you to use it. When they realize internally its not working, then they say email us, and then that person says "oh you have to use the website", then multiple conversations and then on-going follow-ups, then finally 2 weeks later a quote with "sorry but we are a bit behind with these quotes"
By Brad
Response from AliMed· Mar 11, 2019
Hi Brad, Thank you for reaching out. We apologize for the experience you've received when placing a custom order with us. Its feedback like yours that shows where our pitfalls might be, and what we need to work on fixing. This information has been forwarded onto the appropriate team for further review. With appreciation, The AliMed Team
great products, great prices, and i love my rep!
By Seaside
Response from AliMed· Mar 8, 2019
Thank you for letting us know about your experience with AliMed! We strive to provide great products & prices, and we are glad to hear that along with your rep you are getting the service we aim for every time. With appreciation, The AliMed Team
