It is a work on going thank you
It is a work on going thank you
By David N.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At AlaskaCruises.com, we are your Alaska experts. We will help you plan your cruise vacation of a lifetime. Book Your Cruise Online or call our Alaska cruise experts at 1-800-201-6937
AlaskaCruises.com (alaskacruises.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 276 reviews with 5 stars · Clear filters
It is a work on going thank you
By David N.
My travel advisor, Judy Mason, was the best. She was very professional, courteous, and polite. Judy answered all my questions no matter how many times I called her. My Alaskan cruise was spelled out from day 1 through day 13. Judy made recommendations to make my cruise and tour enjoyable. Judy treats you like a family member. I will call Judy for any future travel before anyone else.
By Robert M.
Roxanne and her associates were very knowledgeable, polite and responded promptly to our numerous inquires and concerns. I would definitely use this company again. Their patience was amazing. If they didn't know the answer they got us the information quickly.
By Donna
elena was absolutely great, answered all my questions. She went beyond what most travel agents do to help. Would recommend her highly.
By Carol T.
Easy to book. Good on line information. Helpful staff.
By LV
My travel agent was excellent! The cruise line detail itinerary information was hard to get. For me first time cruiser, i would have liked to be able to see times on that itinerary so that I did not have to keep calling my agent to find out some of the answers! She never complained, in fact, I joked with her that I was becoming her "favorite"(not) client. Becky Brown
By Rebecca B.
Alena is so patient and helpful. I always look forward to working with her.
By Ryan C.
Both Tammy and Janet were very informative and helpful in getting our cruise set up and "tweaked".
By Kathryn A.