Excellent
Good, knowledgeable service!
By Bill
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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AlaskaCruises.com (alaskacruises.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 276 reviews with 5 stars · Clear filters
Good, knowledgeable service!
By Bill
Bonnie, our agent, has been so helpful. She is prompt, well-informed and very courteous.
By Barbara J.
Greg F was great to work with while planning my family's cruise. He was the perfect amount of outgoing and helpful, etc.--not too pushy and not too laid back. Now I can look forward to a great trip!
By LauraM
Excellent pleasant service
By Jill B.
Ian was very helpful in booking our cruise.
By LYNN
Cruise specialist Gina provided excellent service in making all arrangements for the cruise in a timely manner. She was very knowledgeable of the details involved and was familiar with this particular cruise as she had taken it herself and had good advice on all aspects involved. Kudos!
By Jerre
Excellent service by agents Rebecca Witt, and Roxanne Martin. Rebecca promptly responded to all our queries so that we were able to narrow it down to the type of land tour and cruise suitable for us. She also was very helpful in guiding us to choose the type of cabins that would be most comfortable for our group of seniors. We were very satisfied with their service.
By Ranjitkumar D.
Kathy does a Grenoble and even answer questions we have on the weekends.
By Jerry A.