excellent company.
kate does excellent job.. never a problem
By Harold L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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AlaskaCruises.com (alaskacruises.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 276 reviews with 5 stars · Clear filters
kate does excellent job.. never a problem
By Harold L.
our cruise was great last year and I except it will be great again. our girl was great
By Kathy P.
I felt I bombarded our agent, Sherief, with a million questions (and I still have more!) as we are in the early phase of having finally secured arrangements. She had answers for them all and, additionally, has volunteered so much information. In every interaction she has been extremely pleasant, patient and fun. She has made it feel as though I’m talking with a friend, all the while maintaining an air of professionalism. If there’s another cruise in our future, I’ll be calling Sherief!
By Sharon O.
Helpful; easy to work with
By Ranelle T.
The customer service people were very helpful and honest. I didn’t feel like they were trying to sell me something more than I wanted!
By Stacy M.
We are repeat clients of Maggie! She made certain our first experience with Holland America several years ago was the best, and we were delighted that she was able to help us again. (I kept her extension number!) Maggie is very patient and extremely knowledgable about the ships, sites, and experiences that make for a wonderful trip. Thanks, Maggie!
By Lee H.
Great prices! Easy booking!
By Ralph J.
everyone has been so helpful.
By Lynne H.