Great service
Great service - very reliable.
By Richard G.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 495 reviews with 5 stars · Clear filters
Great service - very reliable.
By Richard G.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
This company is wonderful. Although they are physically located on the other side of the country, every interaction is like they are right next door. From billing to support they are prompt, timely and really know what they are doing. Highly recommend.
By Steven P.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Fast working Excellent service Very happy I didn’t go with adt
By Thomas W.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Just as effective as ADT, so far has been excellent service. I have received prompt notifications and phone calls during the alarm activity, thank God they were all false alarm. Meaning we or our children have accidentally opened the door to fast before disarming the alarm, or a friend that we allowed into our house when we're not home accidentally triggered the alarm. When ADT kept raising rates without adding value it was time to jump ship. Alarm Relay has been a very effective replacement, without hitting your pocketbook so hard that you have to decide whether or not to keep alarm service.
By larry M.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very professional
By Tony K.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Excellent service and commitment to protecting our most valued assets.
By Edward O.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Works every time without fail. Any upgrades or changes I needed to make on my system have been handled in a timely and professional manner by one of AR’s trusted partners.
By Matthew J.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service. Great company. Highly recommended.
By Brad G.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!