Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
Alarm RelaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 495 reviews with 5 stars · Clear filters
I have been using Alarm Relay at two of my properties fro several years. They are a great value. They offer reliable alarm monitoring at a good price, without all the BS that you get from other companies!
By Len P.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
It is the Best Alarm service I have ever had. I had had Alarm service for many years.
By Richard S.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
They’re great people that care about you and your property. They even call you to remind you that your batteries are low and need to be replaced
By Roseann D.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Extremely good. Fast on calling when the alarm goes off, when you lose power or have problem with the alarm system. Very polite and friendly. The monthly newsletter is very nice and helpful also.
By Dennis R Maxey S.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Good response time, easy to work with.
By No N.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Follow up calls to me after accidental triggers have been within no more than 45 seconds. Just over one year of service with Alarm Relay and I brag about them all the time. So far I’m very happy and I can highly recommend.
By FRED
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
At the least, they are much better in service AND customer service than the big blue guys with three letters. Plus WAY cheaper! I'll NEVER go back!
By ALAN S.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Awesome service.
By Jason P.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
