Always Reliable.
Works perfectly every time. Thank you.
By JAY A.
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 495 reviews with 5 stars · Clear filters
Works perfectly every time. Thank you.
By JAY A.
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Excelente Costomer Service.
By ROBERTO S.
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very Happy with Alarm Relay. Price is right and service is good. We use them with Alarm.com. They could get a little better with that integration but it went pretty well.
By Chris
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Excellent service at a reasonable and honest price (i.e. no “surprise” fees or low ball temporary teaser rates like most other alarm monitoring companies). Alarm Relay always call immediately when we (accidentally) trip the alarm and are friendly when we inevitably say “sorry, false alarm” (after password verification). Based on our experience so far, we would definitely recommend Alarm Relay.
By Rob
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Have been using alarm relay for almost 1 year now. The experience has been pleasant and exceeded original expectations. They deliver on what they say. You are not locked into any equipment or for more than 1 year of prepaid service, which is at a reasonable price. I will renew with them
By RJ
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great customer service, great price!
By SHANNON
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Excellent response to (accidental) alarms and courteous people at the Central Station.
By FRANK G.
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very happy. Would highly recommend.
By Terri
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!