The entire experience was awesome
The entire experience was awesome. Upfront communication was key to having a successful install. Jarrett and Dylan were efficient and made the entire experience easy and fast.
By Stuart A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
471 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alarm Grid is listed under Home Improvements.
Alarm Grid (alarmgrid.com) has 471 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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The entire experience was awesome. Upfront communication was key to having a successful install. Jarrett and Dylan were efficient and made the entire experience easy and fast.
By Stuart A.
Jarrett and Dylan were super helpful and patient throughout the process. I would 100% recommend Alarm Grid
By Michael G.
really easy to work with
By Leon D.
I recently signed up for monitoring by Alarm Grid after performing weeks worth of research to find the best value. The monitoring activation process was efficient and professional and required just one phone call. I am happy with my decision and would select Alarm Grid again. Thank you to tech Dylan!
By A B.
DYLAN WAS THE TECH GUY THAT HELPED ME INSTALL MY SYSTEM. I WAS VERY PLEASED WITH HIS PATIENCE AS I AM A SENIOR CITIZEN AND HE WALKED ME THROUGH THE WHOLE PROCESS. GREAT COMPANY
By MARIAN S.
Really easy to work with, responsive and right to the point with excellent follow up
By Patrick
I've been using Alarm Grid for 8+ years now and they've been an awesome company to deal with. Recently I added some new sensors to my Lynx system and stopped getting alerts via total connect. I didn't realize that I had to resync the panel with the TC app, but a quick phone call and Sophie was great in diagnosing the problem and helping with the easy fix. Highly recommend them.
By TG
Dylan was excellent in getting my Lyric system up and running. Highly recommend!
By John H.