Michael was great to work with in…
Michael was great to work with in setting up my replacement panel.
By Kent A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
471 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alarm Grid is listed under Home Improvements.
Alarm Grid (alarmgrid.com) has 471 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 467 reviews with 5 stars · Clear filters
Michael was great to work with in setting up my replacement panel.
By Kent A.
I've been using Alarm Grid for more than 10 years now for multiple locations. They go above and beyond in their services and customer care. I highly recommend them. Darell did an excellent job in helping me resolve some controller issues.
By MM
Great costomer support and care. Set up was super simple with Darrell K. - he made sure everything worked and did not make it feel rushed at all, was willing to answer any and all of my questions. I would recommend making the switch to Alarm Grid to anybody that is unhappy with their current provider.
By AE
Super easy to set up, reasonable rate and really appreciated a call from a real support team member to walk through activation! Joshua was friendly, professional and made the experience quick and easy.
By JustAnswer C.
The onboarding team was a big help and super nice! Thanks
By Scott P.
Our activation appointment with Darrel K. was very efficient. We have had a security system previously but it was not monitored. Darrel very slowly walked us through the entire process being very patient and explaining how and why the testing was done. I feel very secure having a company like this backing the product we have installed. I highly recommend this company.
By JoA S.
I had Kalen's help and he spent a considerable amount of time helping me get my system up and running. He was very knowledgable and had great patience.
By Rodney P.
Outstanding customer technical services team with expert knowledge and patient, clear, effective alarm system new installation support! Darryl and other team members are amazing consummate professionals! Kudos and many thanks! Respect!
By John R.