Customer service
Customer service, led by Stacey is absolutely outstanding. We had a problem, she responded immediately and followed the issue until it was completely resolved.
By STUART S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
822 reviews
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AJ Madison (ajmadison.com) has 822 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 418 reviews with 5 stars · Clear filters
Customer service, led by Stacey is absolutely outstanding. We had a problem, she responded immediately and followed the issue until it was completely resolved.
By STUART S.
After order processed, saw my billing address was incorrect. Knowing this would impact the billing, sent email asking that billing address on order be corrected. Received email conformation same day, address had been corrected.
By Mary G.
No order numb BTW
By SW S.
Service dept was attentive, responsive and clear.
By ilana
My order for a Bosch dishwasher was sabotaged by Trump’s arbitrary and capricious tariffs. You held onto my order and notified me when conditions changed.
By John S.
The rep was very fast and helpful, Thank You!
By Rick T.
Great communication with Meir. He was a great Sales person who helped me locate and ordered my item quickly online.
By TIMOTHY P.
Great information and awesome responsiveness!
By andrew P.