Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
105 reviews
AIS InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 55 years, AIS Insurance has been a trusted specialist in finding the right coverage at the right price. What started in 1968 as a provider of car insurance in Southern California has since grown into a nationwide company, offering a wide range of personal and commercial coverage options. From motorcycle and RV to home, renters, condo, and business insurance, we've expanded our offerings to meet the diverse and evolving needs of our customers.We believe that insurance shopping should be a hassle-free experience. That's why we've teamed up with over 40 insurance partners, allowing us to compare rates and find the sweet spot of affordability and quality protection for you. Since taking our "hassle-free insurance shopping" nationwide in 2014, we've empowered customers across all 50 states to easily compare quotes from our carefully curated selection of reputable carriers.As an independently operated and wholly-owned subsidiary of Mercury Insurance, a Californian corporation, we are dedicated to our original mission: to make insurance quick and easy, helping you save as much money as possible without ever compromising on coverage. At AIS, we're proud to be the insurance specialist for the people. Check out our website today for a free quote!
AIS Insurance (aisinsurance.com) has 105 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 89 reviews with 5 stars · Clear filters
I had such a great experience today. I called with questions about my insurance policy, and the first agent was incredibly helpful. They transferred me to Jacob for a quote for when I go to school in the fall, and he was amazing, so kind, informative, and patient. You all were awesome and truly made my day. Thank you!
By Lyndsay W.
Excellent customer service with Anna Nguyen. She went through all the ways she could get me discounts and went over policy as we went through the application.
By Jordan E.
Yvonne zavala is excellent and very professional.
By Tom A.
Sivia was excellent
By Carlos F.
Jennifer and Jeremy were extremely helpful and courteous. They provided excellent service and they were able to explain and provide answers to all my questions.
By Monica H.
I’m very happy with the quote. Rusella Hernandez did a great job finding me a much lower rate compared to what I was paying with GEICO. She was very thorough and patient in answering all of my questions. I really appreciate her help and excellent service.
By Chineryl
Great Customer service and very efficient!
By Nicholas S.
What a joy and ease to be assisted by the lovely professional Connie Velazquez on closing the deal and finalizing details on a new auto policy that saved me lots of money while covering my car much better than other Insurance Companies. Connie went above and beyond answering my many questions with calm and concern, a thoughtful human touch to what can be unnerving experience to ward off future problems! Calvin too, the original customer service agent did a great job, as well, in getting me started submitting my info in a fast timely manner as my other insurance was due in 3 days! Thank you to both!
By Elaina
