Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
105 reviews
AIS InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 55 years, AIS Insurance has been a trusted specialist in finding the right coverage at the right price. What started in 1968 as a provider of car insurance in Southern California has since grown into a nationwide company, offering a wide range of personal and commercial coverage options. From motorcycle and RV to home, renters, condo, and business insurance, we've expanded our offerings to meet the diverse and evolving needs of our customers.We believe that insurance shopping should be a hassle-free experience. That's why we've teamed up with over 40 insurance partners, allowing us to compare rates and find the sweet spot of affordability and quality protection for you. Since taking our "hassle-free insurance shopping" nationwide in 2014, we've empowered customers across all 50 states to easily compare quotes from our carefully curated selection of reputable carriers.As an independently operated and wholly-owned subsidiary of Mercury Insurance, a Californian corporation, we are dedicated to our original mission: to make insurance quick and easy, helping you save as much money as possible without ever compromising on coverage. At AIS, we're proud to be the insurance specialist for the people. Check out our website today for a free quote!
AIS Insurance (aisinsurance.com) has 105 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 89 reviews with 5 stars · Clear filters
Lula Baker was wonderful in assisting me with setting up my home insurance. It was a pleasure speaking with her over the phone — she was personable, friendly, and made the entire process smooth and easy.
By Alex N.
Super service with a smile. Luma went out of her way to make my day!
By Stever N.
They were great help, answered all my questions, and were cheaper that my previous policy. Vartan K.
By Vartan K.
Malama Lemafa, was awesome and helped while purchasing my auto insurance.Big thanks to Malama Lemafa.
By Anand D.
Silvia Lara was awesome 👍 She was very professional and patient. Made sure I understood and asked, if I had any questions.
By sandra W.
Calling AIS for my automobile insurance needs was a great experience. The agent I spoke with was friendly, knowledgeable, and understood my needs. I highly recommend AIS for quick, easy, and hassle free insurance coverage.
By Javier O.
There customer support was amazing. Super knowledgable, willing to invest time to find the real answers, and a human with understanding -- not like most customer support people that act like robots!
By Jack
I want to say this team is the best!!!I'm thankful Maria helped me upload my photos and documents.I am very happy 😊
By James V.
