I have been very happy with my…
I have been very happy with my experience with Airthereal. When of the LED lights on the display malfunctioned, they sent me a new air purifier without any problems.
By Sophie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
223 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
Airthereal (airthereal.com) has 223 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 212 reviews with 5 stars · Clear filters
I have been very happy with my experience with Airthereal. When of the LED lights on the display malfunctioned, they sent me a new air purifier without any problems.
By Sophie
Fantastic customer service! My issue was resolved very quickly. Additionally their air purifier is great, I have 3 in my home!
By Angel A.
Very happy with the level and speed of the service and quite pleased to see the company back up their products with such strong customer service
By JG
Amazing customer service! I have 3 units of APH260 and love them. Had minor issues with displays and replacements were sent very quickly. They definitely stand behind their products. Will buy again! Thank you!
By Tosh A.
I had a MA10K ozone generator go belly up on me. Airthereal was great on checking out my claim and replacing my unit. I really appreciate this unit and the good response to my issues.
By Stephen R.
I had an issue with a product I purchased on Woot. The customer service staff at Airthereal honored their warranty and resolved my issue in a timely and professional manner. I am a happy camper.
By Conrad
Fast and kind customer support. I like you have a prompt answer and proper follow-up to my request. Enrique M.
By Enrique Mariano M.
The customer services are excellent and they response very quickly. I purchased a Airthereal Pure Morning 7-in-1 HEPA Air Cleaner, APH260 and it runs great. Unfortunately a minor issue occurred (not related to performance) and they sent a replacement right away. Definitely would purchase their products again.
By HY