Great Product and Customer Service
Wonderful product and even better customer service. My package got lost and Airthereal quickly worked to replace the item with no hassle.
By HC
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
223 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
Airthereal (airthereal.com) has 223 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 212 reviews with 5 stars · Clear filters
Wonderful product and even better customer service. My package got lost and Airthereal quickly worked to replace the item with no hassle.
By HC
Product did not work anymore within the warrenty time. Very quick response of the customer service. It turns out that the display out of work. New item will be shipped to me, don´t have to return old item.
By WW
When my hot water heater went out they went out of there way to make sure I knew how to troubleshoot the problem and that didn’t work they sent out a replacement before I could even ask thanks guys.
By Adam B.
Laura @ customer service helped out when a shipment to me went missing—she followed through and kept in touch with concise, clear info.
By LB
company is legit. Had a problem with my air purifier, andd they immediately responded. They sent me a replacement filter, and continued to communicate with me after the fact.
By Mar
Excellent customer service!
By Brooke H.
I had a great experience with customer service. Laura was very helpful in me making a decision on which product better serves my needs.
By BDW
Customer service is top notch!
By Dee R.